A Note about Our Response to COVID-19
Audiolink Services has activated its emergency protocols to ameliorate the impact of the COVID-19 crisis on you, our staff and our suppliers. These measures will allow us to continue delivering best in class service and products while acting within the guidelines of the CDC and other government agencies.
While many of our staff are working remotely when necessary, we are 100% operational. Note that our secure data centers and multiple office locations add redundant capabilities for meeting the challenges of the current health crisis.
Please be aware that, due to these changes, deliveries of ordered products and services such as equipment set up may be delayed.
If you have specific questions about our ability to meet your needs and deadlines, please email us at:
In all instances your well-being and that of our staff is of the highest priority and as new information becomes available we will adapt our processes to emerging facts and recommendations. Audiolink Services has literally been through fires, floods, hurricanes, recessions, stock market crashes and even the aftermath of 9/11 during our almost 25 years of doing business.
We have the experience and the expertise to get through this crisis and provide you with the products and services you want and need.
Nowadays AudioLinks is really two companies – an online retailer of quality audio and video equipment, and a service company with professional engineers who facilitate meetings and do permanent installations of AV equipment for conference facilities.
But AudioLinks wasn’t always a retailer, or even an installer.
In fact, AudioLinks had its start as a service company – providing simultaneous interpreters and simultaneous interpreting equipment to international meetings which required UN-style set-ups for multi-lingual audiences.
After about a half dozen years AudioLinks was growing nicely. We were moving along, interpreting, recording, transcribing and generally facilitating meetings all over the United States, Canada and Mexico. AudioLinks was even working with meeting planners in Europe and South America.
Then along came September 11, 2001.
With our headquarters only a block from the World Trade Center we faced an instant crisis. Within a few weeks of September 11, virtually every booking we had for the next 18 months was cancelled.
What was to be done?
The remaining staff was sitting around among the shipping crates and the cables and wondering how we would meet payroll of even the few employees who remained. That’s when we decided to sell the equipment, new and used, on our small new website.
We took each sale as an opportunity not only to get a little cash, but also to help people who were looking at their own set of post September 11 problems. We started selling specialized equipment for tour groups and for people who needed hearing assistance. We helped people who were setting up home studios. We offered tape duplication advice and (later) digital recording and duplication equipment and services.
Each step, each new product was exciting in itself.
We were helping others and ourselves and waiting for the demand for conference services to come back. And it did come back. But along the way we found a new way to do business.
We offered the same kind of professional engineering service to people who wanted to own their audio visual equipment as we once offered to corporate meeting planners and facility managers. And we still do.
For a free consultation to discuss your audio needs, please call, toll free in the United States, 1-800-263-0112 .