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audiolinks.com disclaimer & terms of use

Privacy Policy | Sales Tax | Shipping | Returns | Claims for Damages | Low Price Guaranty | Model Changes | Warranty | Disclaimer | Remedy | Order Approval | Payment Methods | Minimum Order | Browsers SSL cookies |
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Terms of Use of AudioLinks.com

By using this Web site, you signify your assent to the following terms and conditions of use. If you do not agree to these terms of use, please do not use this site.

We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check the terms periodically for changes. Your continued use of the Web site following the posting of changes to these terms will mean you accept those changes.

AudioLinks reserves the right: To deny or terminate service to anyone for any or no reason.



Sales Tax
AudioLinks.com collects sales tax on orders shipped within Florida, Kansas and New York. In these states, taxes are also charged on shipping costs. For areas outside of Florida, Kansas and New York, please check with your local tax authorities regarding any local tax liabilities. For tax exempt sales within these states, please call AudioLinks to provide a sales representative with a Tax Exemption Certificate (TEC) or resale number. If you wish to exercise this option, you must provide us with a Tax Exemption Certificate (TEC) or resale number prior to purchase. To do so, please take advantage of our Order Form payment method. Canadian customers, please note that AudioLinks.com is not responsible for duties and GST. You are advised to consult your local government import office if you have questions.

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Shipping
AudioLinks.com usually ships your merchandise via UPS, DHL or comparable ground service. We recommend 2nd Day Air Service if express service is desired. Same day and/or "Red Label" shipping is available for an extra fee if orders are processed and credit verified prior to 2:00 PM E.S.T. Monday through Friday except Holidays.

AudioLinks.com provides shipping for merchandise purchased through this website to addresses within the 48 contiguous United States. Orders from other venues will be arranged on an as-needed basis. Please contact sales@audiolinks.com to arrange for such a shipment. All approved shipments outside of the 48 contiguous United States are subject to the customs fees and import duties of the country to which your order is shipped. These and any other additional charges shall be paid by the recipient. As customs policies vary for each country, contact your local customs office for information on any additional tariffs or fees. Note that customs clearance procedures, when required, may cause delivery delays.

Ground delivery may not be available to all addresses, and some manufacturers will not ship to a residential address. In the event that ground delivery is not available, a representative of AudioLinks.com will contact you to arrange an alternate shipping method.

All orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within 2 business days of receiving your order. No orders are processed or shipped on Saturdays or Sundays. In the event of delays, every effort will be made to contact you by phone, e-mail or mail. If the delay is due to a backorder, you will receive notice and be given the choice to remain on backorder, substitute another item, or cancel your order.

AudioLinks ships via USPS to APO (Army Post Office) and FPO (Fleet Post Office) addresses.

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FREE Shipping
Free shipping is only available for specified products and is limited to ground shipping or the equivalent within the 48 contiguous United States, excluding Hawaii, Alaska, US territories and the commonwealth of Puerto Rico. All other locations or forms of shipment are excluded from this offer.

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Returns
On most items, AudioLinks.com offers an exclusive 30-day exchange/refund policy to on-line catalog customers only. The following products are not acceptable for credit, refund, or exchange and must be repaired by manufacturers' authorized service centers: cassette tape decks, cassette tape duplicators, phonograph styli (turntable needles), phonograph cartridges and turntables.

For musical instrument returns, please refer to our 30 day return policy for musical instruments.

To locate a service center near you, please refer to your product manual. Electronic equipment should be "bench-tested" PRIOR to installation (units that have been installed, scratched, or abused WILL NOT BE accepted for return or credit!).

If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 30 days, subject to a return authorization from AudioLinks.com (see exceptions above), and a re-stocking fee, which is, at a minimum, 15%.

For a Return Authorization number and the appropriate address for return shipments, call customer service at 1-800-263-0112. All returns require an authorization number. Please note that a Return Authorization # does not guarantee final disposition. All returns are subject to inspection.

All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. We will charge you for replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such returns.

Pack the products into a shipping box with plenty of packing material, and tape securely. Write the Return Authorization # issued by customer service clearly on the outside of the shipping carton.

Any merchandise returned to us unauthorized will be refused. Please ship your parcel back to us freight prepaid! We suggest that you use UPS Ground Service "Insured." Sorry, we cannot accept COD or freight-collect shipments. No goods will be accepted for exchange or return without authorization.

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Claims for Damages
Claims for damages or errors must be made within 5 days of receipt. Claims for damage must first be reported to the delivering carrier (save all packing materials, cartons and documentation).

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Low Price Guaranty
If you find a cheaper advertised price from an authorized U.S. dealer for a product that AudioLinks carries, we will match or beat that price.

To take advantage of our low price guarantee online, email an AudioLinks representative with the competing dealerís product page web address (URL). We will then verify the online price as well as the product description, availability, brand, relative price, and specifications.

Manufacturer price restrictions exclude some products from this guarantee. Please contact an AudioLinks representative for details.

Our low price guarantee applies solely to advertised items that are in stock at the advertised dealer and that are factory-sealed new products. In extreme cases where items are at cost or below cost, we reserve the right to have a quote faxed or mailed to us from the competitor.

Our guarantee does not include refurbished items, factory seconds, sale items, demonstration models, discontinued products, or floor samples. Competing prices must be verified from a website, catalog, or print advertisement of an authorized U.S. dealer for the item at issue.

Our guarantee does not extend to non-advertised specials or email offers. AudioLinks may require an email or faxed copy of the advertised offer. AudioLinks will match offers on packages or combined products at our sole discretion.

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Model Changes
Manufacturers are constantly updating their product lines and eliminating some models. Should you learn of a new model on the market which is not listed on our website, please call us for information.

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Warranty
The products we sell come with the manufacturer's limited warranty, unless specifically stated otherwise. Details about specific product warranties are found in the product boxes. Many of our website product descriptions include warranty information.

To the extent a product is guaranteed, it is solely guaranteed by the manufacturer (unless specifically stated otherwise). The complete warranty is included with the product. A manufacturers' warranty usually covers repair or replacement of defective parts, subject to the conditions set forth by the manufacturer

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Disclaimer
There are no other warranties, either express or implied, which extend the foregoing, and there are no warranties of merchantability or fitness for any particular purpose. We will not be responsible for incidental or consequential damage due to defective, or improper use of, products sold.

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Remedy
We will at our election, and subject to availability, either replace, repair, or exchange any product we have sold with a defect in materials or workmanship, or issue a refund or credit for the purchase price plus applicable tax, providing you return such product to us, properly packaged and shipping prepaid, with a copy of your invoice and an explanation of the defect. The foregoing shall be the exclusive remedy for defective or nonconforming merchandise.

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Order Approval
All orders are subject to our approval. We reserve the right to limit quantities. We reserve the right to cancel any order. Not responsible for typographical errors. Prices and availability are subject to change prior to shipment. Should this occur, you will be notified by email or phone, and given the option to accept these changes or cancel the order.

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Payment Methods
Orders on AudioLinks.com can be paid for with Visa, MasterCard, American Express, Money Order or Check. AudioLinks accepts Purchase Orders from US government agencies and public institutions such as schools. AudioLinks reserves the right to not accept a PO and ask for payment in advance prior to shipping.

If you would like to order from AudioLinks.com and make your purchase using an alternate form of payment, print this Order Form and follow these instructions:
  1. Use the AudioLinks.com website to select the products you want to purchase.
    Enter the Quantity, Item Number and Item Price for each selection.
    Enter the Shipping Price for each selection. (you will find this in the shopping cart once you have selected your items for purchase).
    Add Item Price(s) to Shipping Price.
    Add applicable Sales Tax to the price of your total order. (See our policy pertaining to Sales Tax)
  2. Send your Order Form and Payment to:
    AudioLinks
    18 John Street
    Suite 300
    New York, NY 10038
    ATTN: Mail Order Dept.

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Browsers, SSL, and Cookies on the audiolinks.com website
We require the Secure Sockets Layer (SSL) protocol and Session Cookies to be enabled on your browser in order to take advantage of many special features, such as registration and ordering online, or you will not be able to place an order online. You should have at least a browser version of Microsoft Internet Explorer 4.0 or Netscape 4.7, or above.

In order to assure that these services work, you may need to set-up your web browser.

Here are some simple instructions:

If you use Microsoft Internet Explorer, you can check and change the status of your SSL setting by clicking on Tools at the top of the browser, select Internet Options, click on the Advanced tab, scroll down to Security and make sure SSL is checked. You can check and change the cookies setting by clicking on Tools at the top of the browser, select Internet Options, click on the Security tab and then Custom Level, scroll down to Cookies and make sure it is enabled.

If you use Netscape, you can check and change the status of your SSL setting by clicking on Security at the top of the browser, select Navigator on the left column, and make sure SSL 2.0 is checked under Advanced Security (SSL) Configuration. You can check and change the cookies setting by clicking on Edit at the top of the browser, select Preferences, click Advanced and make sure "Accept all cookies" is set.

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Audiolinks.com Secure Shopping
At AudioLinks.com your order process is protected with the Secure Sockets Layer protocol. SSL encryption provides you with the freedom to shop online without fearing your credit card information will be stolen. To insure that your browser is SSL compatible the following message should appear under the "PROCEED TO SECURE CHECKOUT" button in your Shopping Cart:

Note: This information is SECURED with the Secure Sockets Layer (SSL) protocol.

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On Line Directories for Studios and Other Services
AudioLinks listings for studios and other directories are available to bona fide studios. AudioLinks is not responsible for any content, goods and services offered through the listings.

AudioLinks reserves the right to remove any listing at any time at its sole discretion, provided that AudioLinks refunds on a pro rata basis any fees that may have been paid to AudioLinks by the Advertiser. AudioLinks also reserves the right to display text and/or images throughout the service, to inform Advertiser by mail, phone, fax or e-mail of technological advances, additional products and services offered by AudioLinks, to modify, change or discontinue the service with or without notice to Advertiser.

Advertiser agrees that content and information contained in the AudioLinks service is protected by proprietary rights and laws. Advertiser shall not copy, reproduce and/or distribute any content and/or information without express written authorization by AudioLinks. Advertiser agrees to use the AudioLinks listings in an ethical and professional manner to promote his/her services to the general public.

AudioLinks is not responsible for any loss of data or business resulting from system or network breakdown or outage or any other reason.

If any information provided by Advertiser is untrue, misleading, inaccurate or in any other way offensive, AudioLinks reserves the right to refuse any and all future use of the service by Advertiser.

Advertiser agrees that he/she is solely responsible for all content on his/her Web Site. Advertiser agrees that it is solely his/her responsibility to comply with advertising rules for his profession and/or state. Advertiser agrees to indemnify and hold harmless AudioLinks and it's officers, employees and affiliated entities for any loss, claim, liability, and/or monetary damages (including reasonable attorney's fees) arising from the use of this Website and/or services through this Website.

FEES AND PAYMENTS. Certain features of audiolinks.com are available only through the purchase of a subscription (“Fee-Based Services”). You agree to pay the monthly or annual subscription charges set forth on the site, applicable taxes, and other charges incurred on your account in order to access Fee-Based Services. audiolinks.com reserves the right to change the fees or applicable charges and to institute new charges at any time, upon thirty (30) days prior notice to you (which may be sent by email). The renewal charge will be the current published rates for the term of your subscription. In the event audiolinks.com cannot charge your account, we reserve the right to terminate your access to the Fee-Based Services. In the event you cancel the service, audiolinks.com will not refund any fees already paid by you. If you believe audiolinks.com has billed you incorrectly, you must contact audiolinks.com no later than 60 days after the closing date on the first billing statement in which the error or problem appeared, in order to receive an adjustment or credit. Inquiries and cancellation requests should be directed to audiolinks.com’s Customer Support department (webmaster@audiolinks.com), or by phone at 1-800-263-0112.

LINKS TO OTHER WEB SITES AND SERVICES. To the extent that the Web site contains links to outside services and resources, audiolinks.com does not control the availability and content of those outside services and resources. Any concerns regarding any such service or resource, or any link thereto, should be directed to the particular service or resource.

ADVERTISER EXPRESSLY AGREES THAT USE OF THE SERVICE IS AT ADVERTISER'S SOLE RISK AND THAT THE SERVICE IS PROVIDED ON AN "AS IS" BASIS.

AUDIOLINKS PROVIDES NO WARRANTY WITH RESPECT TO THE SERVICES' ABILITY TO MEET ADVERTISER'S REQUIREMENTS OR BE AVAILABLE UNINTERRUPTED OR ERROR FREE. AUDIOLINKS PROVIDES NO WARRANTY WITH RESPECT TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR AS TO THE ACCURACY OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICE.

AUDIOLINKS PROVIDES NO WARRANTY WITH RESPECT TO ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH OR FROM THIRD PARTY WEBSITES OR ANY TRANSACTIONS ENTERED INTO THROUGH SUCH WEBSITES.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED OR ARISING FROM ADVERTISERS' SERVICE PROVIDED BY AUDIOLINKS, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

LIMITATION OF LIABILITY
USER OF SERVICES PROVIDED BY AUDIOLINKS.COM AGREES THAT AUDIOLINKS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICE OR FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF ADVERTISER'S TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE, EVEN IF AUDIOLINKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

USER OF SERVICES PROVIDED BY AUDIOLINKS.COM FURTHER AGREES THAT AUDIOLINKS SHALL NOT BE HELD LIABLE FOR ANY DAMAGES ARISING FROM, THE INTERRUPTION, SUSPENSION OR TERMINATION OF SERVICE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES, WHETHER SUCH INTERRUPTION, SUSPENSION OR TERMINATION WAS JUSTIFIED OR NOT, NEGLIGENT OR INTENTIONAL, INADVERTENT OR ADVERTENT

The laws of the State of New York shall be the choice of law for any issue arising out of these terms and conditions.

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